Our service and support are renowned. Our customers place their trust in our products because their patients are important to them. Whether the pharmacy has a robot, a counting system or a retrieval system, it needs to work and work well. We offer monitoring services to prevent issues before they cause a problem as well as remote nationwide support that typically gives you a same day solution, and on-site support from trained experts when needed. RxMedic robots come with built-in video capabilities for support and training.